Support
Email us at support@usefewer.com and a person who works on Fewer will answer. No ticket maze, no tiers.
How to open a case
Send one email to support@usefewer.com from your work address. It helps if you include:
- what you were doing and what you expected to happen;
- what happened instead, with any error text or screenshot;
- the name of your Fewer workspace.
One email is one case. Reply on the same thread so nothing gets lost.
Hours and response times
- Support hours: Monday to Friday.
- First reply: within one business day of your email.
Something is on fire outside those hours — a connector changing data it shouldn't, or a security concern? Say so in the subject line and it jumps the queue.
Other inboxes
- Questions about your data — access, correction, deletion — go to privacy@usefewer.com, covered in section 8 of the Privacy Policy.
- Connector setup guides live at Fewer for Zoom and Fewer for Okta.